Gearboxes are a part of automotives and industrial machines, which makes them a part of what you have deal with as a construction business owner. When your gearboxes fail, there are several options you may want to consider. For some smaller construction site owners, the option is to have repairs to the gearboxes done in house. There are some issues with this repair option that you may want to consider, especially when they pertain to a warranty on your gearbox and other automotive or industrial gearboxes.
A major consideration when you think of having in house repairs done on your gearbox is the issue of licensing. If your repair technician is not licensed to do the repairs on the gearbox, it may void the warranty. For example, you may have a certified mechanic with experience on gearboxes. If that experience is not licensed and certified for the specific gearbox, such as a Jahnel Kestermann gearbox, then any repairs that lead to another issue may mean that future issues are not covered under the current warranty.
There are some warranties, especially with extended or third party warranty situations, that require repairs done in house to be approved. This means calling a contact customer service number and waiting for approval from their department for your listed mechanic to handle the repairs. In some cases, if you do not get the repairs approved and the warranty company finds out they were done, you could void the entire warranty. Make sure that your warranty does not have an approved repairs clause and if it does that you gain approval before making any repairs to the gearbox.
Parts and Warranties
There is a misconception that if you have a warranty or extended warranty for your gearbox all the parts are covered as well. This isn't necessarily true. In fact, you may find the the warranty is restricted to repair costs only and may not cover parts or towing of the automotive machinery to the repair location. You may also find that, whereas an in house repair is fine, the parts may not be. Specific brand names may be covered, while others are not. This means paying out of pocket for the parts. Make sure you know the parts and warranties clauses of the warranty on your gearbox before purchasing necessary repair items and making the repair.
These are just a few key points to consider about DIY in house repairs on gearboxes and other industrial gearboxes. If you are unsure if the repair will void the warranty, contact the warranty company directly. They can help you with a specific issue that may conflict with your warranty and possibly offer you additional or extended warranty solutions.